Payment is expected at the time of treatment at The Hand Therapists.
EFTPOS, Credit Card and Cash payments are accepted. Receipts can be provided for insurance purposes.
To make an appointment please call the office on 379 5060. The administration team (Dorice or Nikita) will make an appointment at a time that is convenient for you.
Further Information about our Fees
Payment is expected on the day. EFTPOS, Credit card and cash are accepted.
ACC and Accredited employer claims that are declined will be charged as private consultations which would include any support, splinting or casting provided.
We endeavour to provide a high-quality service and treat you equitably with empathy, dignity and respect.
If we have not delivered this service and you have concerns please contact the Clinic Director in confidence by writing to:
‘Clinic Director, The Hand Therapists, L2 11 Caledonian Road, St Albans, Christchurch 8014’.
The Health and Disabilities Commissioner can also be contacted on 0800 112233 or visited online to see the ‘Code of Rights’.
Fee Details of The Hand Therapists, Christchurch
There is a one-off co-payment of $25 for approved Accredited Employer claims at the initial consultation.
Private fees vary from $70 to $97 for the consult with splinting, consumables and exercise equipment additional to this, please discuss these costs with Craig, Leigh or Tyler.
Late Arrivals, Cancellations, DNA
Late arrivals are managed on a case by case basis and will likely result in a shorter appointment or rescheduling the appointment to allow for other booked appointments.
A cancellation fee of $30 applies if you fail to attend your appointment or give less than four hour notice of cancellation.
Monday 9 am – 5pm.
Tuesday 830am – 5pm.
Wednesday 8am - 5pm.
Thursday 1pm - 5pm.
Friday 830am - 5pm.
(Reception staffed from 9am)